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Our COVID-19 Protocols

  • We have changed the look of the spa and some of the ways we are doing business but still offer a relaxing, friendly, caring, and safe environment for you to enjoy.
  • Five Senses has always followed rigorous cleaning and sanitization protocols.

  • We will continue to meet if not exceed all local, Provincial and Federal guidelines relating to hygiene and sanitization.

  • We have outlined our protocols, policies and treatment area guidelines in full transparency for you to review in the electronic brochures below.

  • All clients will be screened 24 hours prior to every appointment, via text to which review and replies are required and recorded.  

  • All clients will also be screened upon arrival for their appointment.

  • All staff are screened via text the day of work and replies are required and kept on file.

  • Please help us keep this environment safe for everyone and keep your distance from others as much as possible.

  • Team members who have been vaccinated against COVID-19 have given Five Senses their permission to display the COVID-19 Vaccinated logo on their name tag, door signage and add it to their online profiles.

 

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Review Our e-Brochures

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Please click on each brochure to review our COVID-19 protocols.

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Team Members who have been vaccinated against COVID-19 proudly display the logo on their name tag and profile.

CANCELLATION POLICY DUE TO COLD/FLU LIKE SYMPTOMS

During the COVID-19 Pandemic, we are waiving the cancellation fee if you cancel because of flu or cold like symptoms, and you will not be able to rebook your appointment for a period of 4 weeks. We want to keep all staff and clients safe during the pandemic.  But in the interest of our team members and clients, please give us as much notice as possible if you need to change or cancel your appointment. 

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