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Frequently Asked Questions

Welcome to our FAQ page! Don't hesitate to ask questions; we are trained and here to help you. Below, you'll find a list of common questions and answers, but if you can't find what you're looking for, feel free to give us a call. Our team is ready to guide you through the various services and therapies we offer.
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Credit card information is required to secure all appointments. We require 24 hours notice to cancel or change any single service appointment and 48 hours notice for multiple same-day service appointments.  If the required notice is not given, or the client does not show up for their appointment, the client may not be re-booked unless they prepay their appointments until Five Senses deems prepayment is not required. For treatments resulting in receipts for insurance claims, we may require government photo identification to confirm patient identity. Please ensure that you arrive 10-15 minutes before your appointment.  If you are late and the appointment needs to be shortened then it will be shortened but you still will be charged the full amount for the original appointment. No Show Policy and Last Minute Cancellation Policy please go to/click on: https://www.fivesenseswellness.com/no-show-policy​​. Five Senses does not provide refunds on products, services, gift cards or gift certificates. All and any Five Senses promotions and specials can not be combined. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.  Information, illustrations and pictures are provided for general information and educational purposes only   Please visit our policy page for terms, conditions and disclaimers https://www.fivesenseswellness.com/policies

8-125 Chrysler Drive

Brampton, ON L6S 6L1

Mon - Fri  10:00 am - 8:00 pm

Sat - Sun   9:30 am - 6:00 pm

Closed all statutory holidays

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Text: 647 697 7744

Phone: 905 487 0973

fivesensesdayspa@gmail.com

#fivesenseswellness

© Copyright Five Senses Spa Wellness Centre 2026
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